Help Center

Frequently Asked Questions

What days of the week does Snappy exchange operate?

At Snappy Exchange, we work 24/7 and this is why people refer to us as a customer-centric brand. At any time of the day or week, we are always available.

How Will I Know If My Transaction Has Been processed?

For every transaction, Our Platform will send you email notifications on your sell or buy order. Always check your email for order updates. Should in case we have urgent information, we will use your phone number to call you. do not forget to click on the setting to update your valid phone number.

How Can i withdraw?

Click on wallet to request for withdrawal

How fast is payment?

Withdrawal are proce

My giftcard type is not listed on your platform?

We strives to make various gift card options available but it's easy to tell that we cannot accept all gift card types at all times. If your gift card is not listed during a trade, you can make a special request. Contact support for more information.

Why Is My Withdrawal Pending?

Withdrawals are processed on a first-in-first-out basis. A 'PENDING' status means your withdrawal is queued and awaiting processing. This basically takes just a few minutes to be completed. Kindly be patient. If your withdrawal is taking longer than usual, please contact support team

Am Yet To Receive My Withdrawal, What Do I Do?

99.9% of payments are received within a few minutes. Banks at times have issues that can lead to delay in payment. Kindly be patient and contact us if you don't get your payment within the next 24 hours. Nevertheless, you will always get your payment regardless, rest assured.

Are all transactions secure on Snappy Exchange?

Yes, all transactions are protected and not accessible by any third party. Snappy Exchange platform ensures that your data is protected. We have impenetrable firewalls that make your transactions secure, and we use 256bits SSL security encryption that prevent fraudsters from interfering with transactions.

How do I place an order for my Giftcard?

To place order is simple. click on trade giftcard,select the giftcard that you want to trade and follow the instructions

How do I place an order for my Crypto sales?

To place order is simple. click on trade cryptocurrency,select the coin that you want to trade and follow the instructions

I can't remember my password, how can i recover it?

It's simple. Use the recover password option and a link to reset your password will be sent to your Email.

How long does a Giftcard trade take?

The Giftcards we take have varying processing lengths. However, our automated systems helps to fasten the process. So, when you initiate a trade, you will get notification once we processed it

After a Giftcard trade, how fast can i get paid?

When the card has been completely processed, payment happens instantly.

What Is The MAXIMUM Or MINIMUM I Can Withdraw?

There is no minimum and there is no maximum as long as it's your money.

How Fast Is Payment?

Withdrawals are processed immediately so under normal circumstances, you should get your payment in less than 5 minutes.